28 Jobs in Tampa, FL
ReqRoute,Inc is Hiring a Call Center Associate Near Tampa, FL
- Knowledge of US Healthcare and basic insurance terminologies.
- Preferable experience in Medicare Customer Service
- Answering inbound calls and make Outbound calls related to Policy benefits, eligibility, claim status, check status etc and meets process targets assigned from time to time.
- To maintain Quality as per process requirement
- To achieve assigned production targets on regular basis
- Display high levels of professionalism in the work delivered and overall conduct
- MEDCARE Advantage Plan Part D - required
- QNXT experience (preferred)
- Empathy for senior citizens
- Call center experience and knowledge
- Typing 35/wpm required
- Excellent communication and interpersonal skills.
- Must have High school Diploma or GED
Job Summary
Full Time
Business Services
$33k-42k (estimate)
02/08/2024
06/02/2024
reqroute.com
SAN JOSE, CA
50 - 100
2008
YASH DAVE
<$5M
Business Services
Related Companies
The job skills required for Call Center Associate include Customer Service, Call Center, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Associate positions, which can be used as a reference in future career path planning. As a Call Center Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Associate. You can explore the career advancement for a Call Center Associate below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Associate job description and responsibilities
Managing large amounts of inbound and outbound calls in a timely manner.
03/21/2022: Norwich, CT
Following call center “scripts” when handling different topics.
04/23/2022: Santa Ana, CA
Identifying customers’ needs, clarify information, research every issue and providing solutions .
03/20/2022: Gary, IN
Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.
03/31/2022: Altoona, PA
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/10/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Associate jobs
Provide outstanding customer service.
02/10/2022: Twin Falls, ID
Update customer information as required.
05/05/2022: Miami, FL
Maintain confidentiality of information.
05/03/2022: Baltimore, MD
Observe proper call center etiquette.
03/24/2022: Lafayette, LA
Process and log incoming calls into the CRM system.
04/10/2022: Gulfport, MS
Step 3: View the best colleges and universities for Call Center Associate.
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